Serving GreaterAtlanta
A registered nurse owns this business and a registered nurse writes the Plan of Care. Below is everyone else you are likely to deal with, including the two people who pick up at 11pm.
5.0 from 45 Google reviews · Nurse-owned · VA community care
Answered 24 hours a day, weekends included.
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Owner and Clinical Director
Andrew's career in nursing began with his own father, who was disabled in a refinery explosion. After a Bachelor of Science in Nursing he worked in high-pressure environments: a Neuro ICU, and as a charge nurse on a hospital floor. He moved into home care because he thought the standard could be higher, and he still sets the clinical standard every care plan here is written to.
CEO and Owner
Serhat holds an MBA from Northwestern's Kellogg School of Management and was a Principal at The Boston Consulting Group, leading strategy and operations work for large organizations. He has built and scaled businesses outside healthcare and brought that discipline to this one. His standing requirement for the office is the thing families feel first: do not miss a call, and do not promise a schedule the office cannot staff.
Homewatch CareGivers of East Cobb is licensed by the Georgia Department of Community Health as a Private Home Care Provider, permit PHCP010959. The permit authorizes personal care, companion services and nursing.
Care Manager and Administrator
Runs the office day to day and supports the care coordination team. She is one of two people who answer the phone after hours, so if you call at 11pm you may well get her. Her line is that every concern deserves follow-through, not just a note on a file.
Care Manager, nursing and clinical oversight
A registered nurse who carries out client assessments, writes the Plan of Care and provides ongoing clinical oversight. When someone's health changes, she is the person who works out what that means for the week and tells the coordinators and the family.
Care Coordinator
Works with clients, families and caregivers to keep care running without gaps: schedules, cover when somebody is sick, and the call when something at home has changed.
Care Coordinator
Holds the moving parts together: schedules, communication, and checking that what was agreed is what is actually happening in the house. When a family raises a service concern, it lands with her.
Care Coordinator
Handles scheduling, caregiver matching and day-to-day communication, and coordinates authorized VA home care services for veterans. She knows that a small change to a schedule can reshape a family's whole day.
Care Coordinator
Works on scheduling, caregiver coordination and client communication. She is the one who will take the time on the phone when something needs rearranging, and she would rather ask a second question than guess.
HR and Compliance
Oversees caregiver documentation, employment requirements and the checks behind a qualified care team. She is also the second person answering the phone after hours. Most of her work is invisible to families, which is rather the point.
Recruiting and Hiring Manager
Finds and screens the caregivers. She works with the office on staffing needs, which is what determines whether we can say yes to a new client in your area and in the hours you need.
Most agencies give a family a phone number and a rota. Here each client is assigned one care manager who owns the relationship, and the other three roles exist to make that person’s job possible.
A registered nurse sets the clinical standard every Plan of Care is written to, and stays involved in the complex cases.
Assesses the home, writes the Plan of Care, and remains the named contact. This is the person you will deal with.
Scheduling, caregiver matching, and cover when somebody is sick. They make the plan happen week to week.
The screening, the records and the hiring behind every caregiver who walks through the door.
The free visit is where we see the stairs, the bathroom and who is really doing what. Twenty minutes on the phone only gets us so far.
Which tasks, which days, which hours, and what it costs per week, in writing, before anything is signed.
Not a rotating coordinator and not a call center. You will know their name and they will know yours.
Caregivers observe and report. The care manager decides what it means for the week, tells the family, and loops in the physician when the situation calls for it.
We recruit people already working in the field, employ them properly, and keep them. A caregiver who is supported and paid well is a caregiver who is still there in month six, which is the only quality measure a family actually feels.
At least a year of caregiving experience is required before we will interview, and two or more is preferred. Then every candidate goes through the same sequence.
Held by Wendi Bozeman in HR and compliance, and auditable against Georgia permit PHCP010959.
Home watch is top tier care. I wouldn’t trust anyone else to care for my family.
Our caregiver has been extremely reliable, punctual and caring.
Homewatch Caregivers go above and beyond the call of duty. We really appreciate thier help!!
Not an auto-reply. A care manager, with your details already in front of them.
From this office, by one of the people on this page, not a call center in another state.
Once the plan is agreed. No long intake and no waiting weeks.
If what you need is nursing, or an address we cannot staff well, we say so and point you elsewhere.
Every name on this page has our numbers, and so will you. We run this office ourselves, we answer, and we would rather lose the work than send somebody into your parent’s house we are not sure of.
Andrew Harris, RN and Serhat Bolukbasi, MBA
What help is needed, what it costs, and whether the VA covers part of it. Free, with nothing to sign.
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A member of the Atlanta team calls back within 30 minutes.
Or call (404) 383-0778 · 24 hours a day, weekends included